FAQ about Leonardo Hotel Cardiff

Yes, Leonardo Hotel Cardiff offers complimentary Wi-Fi throughout guestrooms and public spaces.

Currently, Leonardo Hotel Cardiff offers 3:00 PM check-in and 11:00 AM check-out.

Yes, the reception desk operates 24 hours a day. The staff is always on hand to assist with arrivals, departures, and any needs in between.

Yes, accessible rooms and facilities are provided. The hotel has features such as wheelchair-friendly entrances and adapted bathrooms to support guests with mobility needs.

Yes, the hotel offers spacious family rooms and child-friendly dining options, making it suitable for families.

Yes, Leonardo Hotel Cardiff offers eight versatile meeting rooms with AV equipment for 250 delegates.

Yes, limited on-site parking is available for a daily fee, and reception can validate or arrange discounts for nearby public car parks when spaces are full.

Cardiff Castle lies about 600 m, a 7-minute walk from Leonardo Hotel Cardiff.

Yes, superior rooms and suites at Leonardo Hotel Cardiff include a mini-fridge; standard rooms do not.

Yes, complimentary tea- and coffee-making facilities are provided in all rooms.

Yes, an iron and ironing board are provided in the wardrobe.

Yes, all rooms are equipped with a hairdryer.

Yes, all guestrooms feature individual climate-control units.

Yes, most rooms include power outlets with integrated USB A & C ports for device charging.

Yes, same-day laundry and dry-cleaning services are available for an additional fee.

Yes, Housekeeping will deliver extra pillows or hypoallergenic bedding on request.

Yes, Leonardo Hotel Cardiff serves a hot-and-cold buffet breakfast each morning in the restaurant.

Breakfast is available 06:30–10:00 Monday–Friday and 07:00–11:00 on weekends and public holidays.

Yes, vegetarian and vegan dishes are included in the daily buffet.

Yes, gluten-free choices are available; please advise the team of any dietary needs.

Yes, 24-hour room service offers light meals and snacks throughout the night.

Yes, the Bar & Grill serves an all-day menu for lunch and dinner.

No, the hotel does not offer afternoon tea.

Yes, a dedicated children’s menu is available in the restaurant and via room service.

Yes, Leonardo Hotel Cardiff provides express check-in and check-out upon request.

Yes, a credit-card pre-authorisation is taken on arrival to guarantee any incidental charges.

Yes, complimentary luggage storage is offered before check-in and after check-out.

Guests must be at least 18 years old with valid photo ID to check in.

No, pets are not permitted, but certified assistance animals are welcome.

The hotel is completely non-smoking; a cleaning fee applies for violations.

Cancellations are free until 16:00 on the day before arrival for flexible rates; non-refundable rates follow the conditions confirmed at booking.

Yes, early check-in or late check-out can be arranged subject to availability and a supplementary fee.

Cardiff Queen Street Station is the closest rail stop, one minute’s walk from the hotel.

The drive to Cardiff Airport takes roughly 35 minutes under normal traffic conditions.

No, the hotel does not provide an airport shuttle service.

Yes, the stadium is around 900 m away, about a 12-minute walk.

St David’s Shopping Centre is about 300 m away, roughly a 4-minute walk.

Yes, reception can arrange licensed taxis and organise car-hire with trusted providers.

Bus stops on Greyfriars Road and Queen Street plus nearby Queen Street and Cardiff Central rail stations provide frequent city and regional connections.

Yes, superior rooms and suites at Leonardo Hotel Cardiff include a mini-fridge; standard rooms do not.

Yes, complimentary tea- and coffee-making facilities are provided in all rooms.

Yes, an iron and ironing board are provided in the wardrobe.

Yes, all rooms are equipped with a hairdryer.

Yes, all guestrooms feature individual climate-control units.

Yes, most rooms include power outlets with integrated USB A & C ports for device charging.

Yes, same-day laundry and dry-cleaning services are available for an additional fee.

Yes, Housekeeping will deliver extra pillows or hypoallergenic bedding on request.